I've been following the forums on how to fix this issue with the NOLO, which I've been trying to fix since yesterday. The HMD connects and I paired the base and the controllers, but they don't show up on the task unless I disconnect the HMD and connect them, then they show up as green. I even tried connecting the HMD and the Base at the same time, but only the HMD came up as green and the base wasn't. It is connected on a USB HUB, instead of my pc, since all of my ports are being used up. I intend to use this for Full Body Tracking on my Oculus Rift S and I've tried reinstaling the driver multiple times to get it to work, but nothing.
The specs on my computer is a Ryzen 5 2400, 16GB of RAM at 2933Mhz, RTX2060 and the motherboard is a MSI B350. I also tried launching NOLO Home, but whenever I click ok, it goes transparent and blurry and then freezes up to where I have to force close it. I do have a warranty on this device if it seems to be faulty, just in case I need to replace it, but I want to check with the team first to see if they can actually help me or if anyone has run into the same problem.