controller touch pad problems

one of my controllers touch pad dose not always respond when i touch it.


  • Hi @waffeins, could you please let us know more details on this issue? 
  • i play games or use the nolo visualizer software. After i click the touch pad few times it stops registering my touch on the pad. i turn off the controller and turn it back on it works fine for few clicks on the touch pad. Some times the touch pad gives a bad input before it stops responding.
  • I had payed for a broken controller replacement and one of the side release grip buttons dose not click, the same thing happened with my old one. It happened after 2 days of use and i was not sure that it dose not click since the controller has 2 of them.
  • We would like to make sure by side release grip buttons, were you referring to the grip button or pair button that did not click? 
  • Grip button dose not click. But the track pad is a bigger problem
  • Hi @waffeins, We have replied through email, please check the mailbox!
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