HMD Firmware update/recovery error

Hello,
I have big problems after HeadsetMarker Firmware update to v2.1.
When connect  the HeadsetMarker to the PC, the light flashes orange once, disappears and can not be used/paired.
NOLO-Software shows;  Connection Status with "Hmd: connected".
But now the HMD can not be paired with the Base-Station. 
I have tried to perform the FW upgrade/recovery mode, but the
NOLO-Software always show: "not connected".

Comments

  • Hi, thanks for your message. Could you provide us the serial number on the product box start with LY words? 
  • Hi, i've mailed the serial number to:  support@nolovr.com
  • @Luemmel70 We replied you  :)
  • Hi I tried to update headset firmware and Nolo asistan crash. Now olnly orange flashing and Windows don´t detect any more! ¿what can I do?
  • @hades Hi, thanks for your message. Could you send us an email to support@nolovr.com with your serial number on the product box starts with LY letters? Please also include your forum ID so we could who you are.  
  • I Did it.
  • @hades ; We replied to your message.
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