Alot of problems have randomly surfaced

So i've been using my Nolo CV1 for just over a week now, and there was a period with minimal problems, but now some more have began to surface. I feel making a list is my best cause of action

My setup

  • Nolo Basestation mounted to ceiling, hand controllers and headmarker
  • Headmarker connected via 4 meter cable, phone connected via custom extender (4 meter cable for phone broke within days of purchasing)
  • Riftcat, with integrated Nolo drivers. Sometimes i use regular Nolo drivers alongside but it doesn't appear to make a change most of the time.
  • Headmount is a Goji VR
  • Phone is a Galaxy A6
Time for the problems
  • About a few minutes after starting a game, the headset will randomly stop tracking. It remains in a position facing foward. Controllers remain normal for about 15 seconds before also losing tracking and disappearing.
  • Riftcat will often fail to detect the Nolo
  • Touchpad no longer tracks on both controllers, even after multiple restarts and reboots. Unsure what caused the change
  • Often get an Error with SteamVR (308) after the game randomly crashes. Does not resolve until Reboot, where it will then happen again.

Comments

  • @crazedtech Hi, thanks for your message. I will check with our dev team and get back to you asap. 
  • @crazedtech Hi, we would like to book a remote session with you to check out the problem. Could you send your preferred time slot between 10:00-18:00 UTC+8 Mon-Fri to support@nolovr.com? 
  • Could i have a little more context for what you mean? Will it be a private text chat?
  • @crazedtech Hi, we replied to your email. We would like to use Teamviewer to access your desktop and check the issue. 
Sign In or Register to comment.

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!