Hi Speeder, could you please let us know the LED status of powered-on base station i) LED on top, ii) lights from the front panel and iii) vibrating status?
Hi Speeder, sorry for the delayed response. The office was closed due to national holidays. Could you try your devices in the Visualizer under NOLO Assistant? (for how to use Visualizer, please check out: bit.ly/2E3trhN)
Oh ok, I just tried in the visualizer them after charging to see if that was the problem, they don't seem to be tracking or recognized, I also downloaded the nolo assistant, still nothing
Thanks for your update. May I check with you that if you connect your headset marker to your PC by using the USB cable? Once you connect the headset marker and your PC, it should be detected your controllers. (as your base station seems work properly)
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