Controller won't power on.

One of my controllers won't power on at all, either through battery or usb plugged in. Device Manager shows unknown device with device descriptor failed.

Is it dead? If so, is it possible to buy a single replacement?


  • @Xero Thanks for your message. Did you update the firmware? Please send an email to 
  • Email sent.

    I'm not sure if the device firmware was upgraded, as I have purchased from a previous owner. It could be they bricked it during a firmware upgrade. The controller looks brand new, so no signs of physical damage.
  • @Xero Thanks for your reply. Yes, it seems the device may be bricked during the updating process. I'm not sure which email address belongs to you. But we could book a remote session to check if it's bricked or still can be fixed. 
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