@Observer Many thanks for answering the question. We must miss this question.
@JackVendetta3 You are welcome to email us at email@example.com. We could book a remote session for you to update or downgrade the firmware.
Hi, thanks for your message.
Have you tried to pair them? You can check out the pairing tutorial at https://www.nolovr.com/pairing?treeid=002_1.
Also, please try to use the firmware updater under NOLO HOME to check if the firmware of all the NOLO de…
@maxpower Hi, thanks for your message. For the standalone VR headset, you can get a better display for the headset, Also, for the streaming service, it gets better performance than the cardboard headset.
@LGM13 Hi, thanks for your message. Sorry for the delay. Yes, last Friday was the Mid-Autumn Festival.
For the black screen, it only supports 1920x1080. And reflective surfaces will affect the performance of NOLO CV1. E.g.: Big windows, mirror, smo…
@gustoss Hi, thanks for your message.
Have you tried to calibrate the orientation?
Follow this figure, then double click the power button on each controller. Make sure the headset marker and two controllers are pointing to the base station.
As for ceiling mode – we had released the demo version
of ceiling mode but were not satisfied with the performance, therefore we
suspended the update of this mode. If turn-around is needed during gameplay, we
suggest using the 180° tur…
@KingTodd Hi, thanks for your update. The warranty for the replacement is still 90 days. For now, you can either send back this controller to the factory or purchase a new controller at an after-sale price.