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Sorry for the problem caused. Please use this controller repair tool on your controllers one by one. (Users who don't have this exact problem please do not try this tool on your own!!!) Download link: https://drive.google.com/open?id=0B7VxsyPr8QP3…
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While using NOLO CV1 with Pimax 4K, please unistall the NOLO driver. What is the LED status on the headset marker? Please make sure that you connect the headset marker to the PC with one cable.
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Please try the Visualizer on the NOLO driver and see if there is the same problem. If not, please try the following steps. During the setup, please insure that the headset marker is always facing the base station directly. 1. Recenter the headset …
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There are two posibilities: 1. The devices were running out of battery. 2. There were some acoustic interference in the environment. Could you try NOLO in a different room or environment? Also, sending a video to support@lyrobotix.com will be very …
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We're very sorry to hear that. We built this ceiling function for users who wants to try the 360 experience. However we do not recommend it because it could cause troubles. That's why we didn't include it in our package, or added the function on our…
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Thank you for your suggestion. Our dev team will look into the posibilities.
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@Mrdominic215 Which headset were you playing with? We do have this center shifting problem when we use the 180 spin function with PiMax. We are fixing it with PiMax team now.
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@virtualreality The base station doesn't need to be turned on. We do not recommend users to try this tool without contacting support@lyrobotix.com.
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@virtualreality We've sent the tracking number to you via Kickstarter message. Sorry for the problem caused.
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@lestysone Could you please provide us some details of your problem to support@lyrobotix.com? A few photos or a video would be better. Now NOLO works fine for most users but we do have some problem that we need to fix. Thank you.
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@VRnaut, Sorry for the problem caused. Could you please tell us why did you use the base station repair software? We will help you restore the headset marker. If you have any problem, please contact support@lyrobotix.com.
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It is normal that the controller turns off during the pairing. Please continue to finish the pair steps and then turn on the controller. All the LED lights should be solid green after pairing.
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The 0.8 version of NOLO driver is ready for download. You can either click "check for updates" on NOLO driver or download it on https://github.com/NOLOVR/NOLO-Driver-For-Windows/tree/master/NOLOVR. Sorry for the problem caused
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@sprylitol Please try to unistall the NOLO driver completely from the control panel and install the newest version? Then try the forward setting first. Make sure the base station is in front of you but not on the ceiling. If there is still the same …
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@Ghostmij17 Thank you for your feedback! We will look into it.
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@industria Sorry about the problems. Could you please do a quick test? When one of your controller loses tracking in a certain position, can you try the other controller and the headset marker at the same position and see if they lose tracking too?…
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@gk99 Sorry about the problems caused. May I know if you move the headset marker straight forward, will you move to the right in VR too? Have your tried the Steam VR room setup? Could you please shoot a video of the problem and send it to support@ly…
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We released a new .dll file for ceiling mount function and it supports the 0.7 driver. You can download them at https://github.com/NOLOVR/NOLO-Others/tree/master/Nolo supports the 360 degree dll plugin.
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For the last step, please short click the pair button on the base station to quit the pair mode.
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@josteos Sorry about the problem. Could you please send the nololog.txt file under C:\Users\XXX\Documents\NOLOVR folder to our email support@lyrobotix.com? We will look into it.
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@belly Please try to double click the power button on the controller to calibrate the orientation.
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Sorry about the problem. Our dev team has found the cause. They'll fix the bug this week.
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@Zunhs Please aim the laser pointer on the Start button and click the trigger to confirm. Then you can use the trigger to pick up the blocks.
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@insanedenial988 Please connect your headset marker to the PC, not the base station.
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@monaka We've contacted PiMax team and we are looking into it. Really sorry about the problem.
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@mysusu 您好，使用GearVR的情况下，确实只需要用到一根线，用黑色的线将头盔定位器连接到PC即可。手机和PC是通过wifi连接的。另外我不确定三星Note4是否支持Gear VR，它的说明书上写的是从Note5，S6开始支持的。
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Hi Luke, We've issued the refund to you. Please let us know if you have any other questions.
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@goroc9 We are very sorry the 1.2.52 version is only for test. We don't think we have the right to release it if PiMax didn't. Actually, there are only two days before they release the new version. Please be patient.:) Thank you for your understand…
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For Steam VR mode, the wireless funtion is underdevelopment. I believe what you saw on videos or promo materials is the Mobile VR mode. We played VR games that running on the mobile phone. In that condition, you only need a short USB OTG cable to c…
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@chapeka Please follow the guide video for the pairing steps Be sure to pair the controllers one by one.
