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@Quayledant Hi, thanks for your reply. Currently, NOLO HOME only supports the streaming function wirelessly. For the cable, it just a normally Micro-USB cable. (Do you mean that you bought a Type C cable so it cannot be used? ) Could you please ch…
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@Quayledant Hi, thanks for your reply. If you have any questions, you're also welcome to email us at support@nolovr.com. Please note: the Base Station has to be placed on a stable surface for working.
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@Quayledant Hi, thanks for your reply. I understand your device is the NOLO CV1 Pro. May I know if you place the base station on the edge of a stable surface? Could you try to place it in another place to check if the same issue still happens? Also…
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@SrPomidoro Hi, sorry we're still cannot see it. Could you send it to support@nolovr.com? Please also mention that your forum ID in the email.
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@SrPomidoro Hi, your image cannot be seen. It shows like this.
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Thanks for your reply. Could you provide some screenshots for us to check?
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Hi, could you try this verion of NOLO HOME? http://download.nolovr.com/download/noloHome-Munified-PC-release-1.4.388-225-20200514-222457.apk
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@Quayledant Hi, Thanks for your message and detailed explanation. Could you also provide us the serial number of your NOLO CV1 which shows on the product box starts with LY words?
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@Pimax_fr Hi, thanks for your message. Could you try to use pitool1.0.1.264? Also, may I know if the led of the base statoin is solid green or solid red?
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Hi, thanks for your reply. Please uninstall NOLO HOME.
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@Moldyashton2005 Hi, thanks for your message. Could you write an email to support@nolovr.com? We would like to do a remote session to help you.
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@siege Hi, thanks for your update. For Piamx users, you don't need to use NOLO HOME when you are using Pitool. You only use NOLO HOME to update firmware or other functions in the NOLO HOME. So you don't need to uninstall NOLO HOME. But please make …
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Hi, have you tried another cellphone? The CPU of this cellphone is snapdragon 720G which is quite lower than 845.
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@Externet Hi, thanks for your reply. I checked the CPU of the Xiaomi Redmi Note 8 Pro which is MTK. It's supported by the software which will show a black screen.
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@Externet Hi, I checked the CPU of your 3 phones may not meet the minimum requirement. The minimum CPU should be Snapdragon 845.
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@Corei5y Hi, please also confirm if your NOLO CV1 has been paired. If not, you could try to pair them again by following this instruction: https://www.nolovr.com/pairing?treeid=002_1
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@siege Hi, is there anything we could help you with?
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@Externet Thanks for your reply. Are you also using Driver4VR for the full-body tracking purpose? May I know what VR headset when you're using Driver4VR? Did you download the NOLO HOME app at http://download.nolovr.com/download/NOLO_home_m.html?09…
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@siege Hi, it seems the problem has been solved. (We received your email.) Hope you enjoy your NOLO. If you have any question, please feel free to contact us at support@nolovr.com.
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@siege Hi, we checked with Pimax, and they said they support the latest NOLO firmware.
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Hi, may I know when you mentioned program, do you mean NOLO HOME? What version of your NOLO HOME and where did you download it?
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@Corei5y Hi, thanks for your message. Have you tried to change to another USB cable?
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@Externet Hi, could you please record a video including the SteamVR? We don't know whether it launched or not?
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@chjohans Hi, the current version is 1.20.18. May I know what bug did you mention?
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@Gorbius Sorry for any inconvenience caused. If you have other questions, please feel free to let us know.
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@Gorbius Hi, could you let us know what can we do for you? Many users are satisfied with NOLO CV1. I think it may be setup issue or firmware issue and we would like to help you to solve it. I'm not sure if you're using the same email address to se…
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Hi @heavyrisem Please try to use the one-click repair function to see whether it can solve it. Please make sure that you do not open SteamVR before click the start button.
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@cyberluke Thanks for your update
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@Gorbius Hi, thanks for your inquiry. NOLO HOME only supports wireless mode.
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@cyberluke Thanks for your messages. 1. for the tracking latency, we think the setup of your devices may be wrong. Or the device is too old. Could you provide the serial number of your NOLO CV1 which shows on the product box starts with LY words?2…
