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@Ryuga_Hideki Please turn on the base station and check if the LED on top indicating green, and the two lights from front panel are red.
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@TmanGamerTV Please make sure after update the firmware, pair the devices according to the pairing tutorial https://www.nolovr.com/pairing?treeid=002_1, then tell us the result.
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AltamiraDan are you using NOLO HOME?
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Sorry for the inconvenience caused, please reply the email so that we can help u.
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hi, could i know what headset are you using now? and after update the firmware, please pair the devices according to the pairing tutorial https://www.nolovr.com/pairing?treeid=002_1
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Hi @kaiyotee, Thank you for your feedback. We are working on the cardboard version of NOLO HOME streaming as well. We received many negative feedbacks since launch, while most of them were caused by the variety of the headsets and phone models. I…
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Hi @crystalleep, sorry for the misunderstanding caused. We will update NOLO HOME today Beijing Time. Update: It has already been submitted for Oculus to review.
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The current-gen Gear VR only supports wireless mode, as the USB-C port on Gear VR doesn't allow data transfer between the PC and the headset via USB cable.
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VRidge doesn't support NOLO tracking anymore. Please try the latest NOLO HOME, which will be available on Oculus Store today.
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Hi @indeu, Thank you for your suggestion. We will consider adding this function to NOLO HOME in the following updates.
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@ElsaCline Sorry I don't quite understand your question. May I know what headset and software you are using now?
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Hi @sealchub, are you using NOLO HOME for streaming? We will upload a new version of NOLO HOME on Oculus store in two days which will fix the bugs and improve the performance, so we still recommend you to use the latest firmware for a better experie…
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@AltamiraDan Which headset and software are you using? What issue did 120Hz refresh rate cause?
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Hi @skodayeung, We've noticed the issue and will upload a new version of NOLO HOME on Oculus store in two days to fix it. Sorry for the inconvenience caused.
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Hi @crystalleep, just contacted you via email. We will upload a new version of NOLO HOME on Oculus store in two days, which will fix this issue. Sorry for the inconvenience caused.
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@Vinoh Hi, we received your other emails and replied to them. As we said before, NOLO HOME doesn't support USB mode, so you will need to use the OTG cable to connect the headset marker. If you find the controller cannot be tracked in the SteamVR HOM…
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@Vinoh Hi, we received your video and replied to you.
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@XxStephaniexX You can send it via your email account. Just type support@nolovr.com in the addressee.
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@XxStephaniexX Hi, yes, please send an email to support@nolovr.com. You can purchase the headset marker separately. @Observer Many thanks for your help.
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@Vinoh Thanks for your message. Can you record a short video about the picture shows in the Go headset and send it to support@nolovr.com?
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@AltamiraDan thanks for your message. If the SteamVR cannot be started, it cannot shows the error108 message. Do you mean that Steam HOME cannot be started? We would like to book a remote session for you to check this issue. It may due to the driver…
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@XxStephaniexX Hi, thanks for your message. We can do a remote session for you to flash the firmware. Please send us your preferred time slot between 10:00-18:00 UTC+8 Mon-Fri with your TeamViewer ID and password to support@nolovr.com.
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@tbog1377 Hi, please send the following details to support@nolovr.com 1. what HMD are you using? 2. what software are you using? 3. The Serial number of NOLO CV1. It can be found on the product box starts with LY words.
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@Failrunner Hi, sorry, but NOLO CV1 is not compatible with Lenovo Mirage Solo. I think the driver may conflict with each other on your computer. Are you using NOLO+Mirage for full body tracking?
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@Syprima Hi, thanks for your update. Yes, please do not run NOLO HOME or NOLO assistant together with Pitool.
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@javenell Hi, we received your email and replied to it.
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@kaiyotee Hi, thanks for your message. If you're using a cardboard VR headset, you can try Trinus which is another streaming software.
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@javenell Riftcat is no longer support NOLO CV1. You can try Trinus which is another streaming software.
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@Syprima Thanks for your message. You can download the beta version of pitool from Pimax website which is compatible with the latest firmware. And you're no longer need to use NOLO Assistant.
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@Failrunner Hi, the current version of NOLO HOME is 72hz streaming XD.
