admin
About
- Username
- admin
- Joined
- Visits
- 835
- Last Active
- Roles
- Administrator
Comments
-
If these two software are not running at the same time, it should be alright.
-
As connection of headset marker and Go is not just for charging, it would not be able to use splitter to charge the marker and Go. So we recommend playing with more than 50% battery.
-
Please install and launch NOLO HOME and login to personal account. Then purchase and download game from NOLO HOME app. Then extract the apk of the game and install it on the Go. Please select Gear VR as headset in NOLO HOME.
-
It will not show up so it needs to be launched through adb command. Also, please install and launch NOLO HOME and login to personal account. Then purchase and download game from NOLO HOME app. Then extract the apk of the game and install it on the…
-
Hi @Vinoh, For ceiling mode - Please make sure the controller orientation calibration has been completed successfully. This could also be found from our FAQ session - https://www.nolovr.com/faq Q: Does NOLO support 360° tracking?A: At this stage,…
-
Hi @Shii, In order to help us troubleshoot the issue, please let us know the details from the attached document, thank you.
-
- 4m cable is to connect headset marker to PC, so if using PC VR headsets, you would need 4m cable to connect headset marker to PC directly for SteamVR play; - 3m cable is to connect smartphone to 4m cable, so if using mobile VR headsets to play …
-
The old driver is replaced by NOLO Assistant (released early June) already, please make sure not to run the two software (driver and assistant) at the same time as that will cause disturbance or malfunction of devices.
-
Hi @Vinoh, Could you provide us the serial number on product box starts with letters LY please?
-
@Vinoh, Oculus has specific setup on the battery at the moment, we've been contacting Oculus, hope they will resolve it soon. Please try going in this sequence: plug in OTG cable to Oculus Go first, then attach the headset marker.
-
Hi @Vinoh, i) 4m SteamVR cable - used for connecting to PC for PC VR gameplay; ii) Micro USB / Type-C OTG cable - used for connecting to mobile phone or standalone all in one for mobile VR play; iii) Multi charging cable (USB 3 in 1) - used for c…
-
Please send us order number and serial number on the product box starts with letter LY to support@nolovr.com, thanks!
-
Hi @SpAiK, please check in NOLO Assistant for an update we just released, thank you!
-
Hi @SpAiK, Would you be available for a remote assistance via Teamviewer? We would like to arrange a remote session for troubleshooting the issue. If this works for you, please let us know your preferred time slots (and the time zone), thank you!
-
Hi @waffeins, We have replied through email, please check the mailbox!
-
Hi @iVRy, Currently there are some issues with the Oculus Go's OTG port. It is fully controlled by the Oculus system logic which NOLO can't solve: Power supply issue. After our test, there are chances that the OTG function of Oculus Go could be au…
-
@SpAiK NOLO Assistant will replace the old NOLO driver, so please uninstall the old NOLO driver, download and install NOLO Assistant and check the behavior of devices. @krypto please find the download link for NOLO Assistant below. Please downl…
-
For anyone having similar issues, please double-check with connection mode, if connecting to Riftcat using wired mode, please make sure to select "phone sensors only" in the tracking options from Riftcat according to the tutorial in NOLO Assistant.
-
Hi @Tux0Topo, It has been forwarded to our tech team. We'll let you know once there is any update on this issue. Thanks.
-
We would like to make sure by side release grip buttons, were you referring to the grip button or pair button that did not click?
-
Hi @waffeins, could you please let us know more details on this issue?
-
Hi @krypto and @Ghostmij17, This issue (compatibility with steamVR) would be solved in the brand new NOLO ASSISTANT that'll be released next week.
-
Hi @Externet Please let us know the serial number on the product box that starts with letters LY Please also let us know the firmware version of the devices. This could be found from Firmware Updater of NOLO driver. Please plug in each d…
-
@Anselmc If you're interested, there is the ongoing 'NOLO Assistant test' event that you may sign up at https://bit.ly/2IXUGbU by 7pm May 29 PDT. After signing up, you could test in NOLO Assistant with features that will hopefully solve the issue wi…
-
Hi @krypto, Is this a controller button issue or could you please let us know more details on it?
-
This could possibly be the compatibility issue between SteamVR and NOLO driver. We've been working on resolving it. If you're interested, there is the ongoing 'NOLO Assistant test' event that you may sign up at https://bit.ly/2IXUGbU by 7pm May 29…
-
Hi @Anselmc, Thank you for the detailed information. We've forwarded the issue to our tech team. This would most likely be the compatibility issue between the framework and NOLO driver. We'll let you know once there is any update on this issue. Sor…
-
Hi @OriginalDan, As for multiple controllers shown in SteamVR, please make sure NOLO driver is closed while using Pimax headset, so it will be 'Pimax + NOLO devices + Piplay' combo running while playing.
-
Thank you @shoryahn for your support!
-
Thank you, we've forwarded the information to our dev team, and will let you know if there is any update on this issue.
